FAQ
Product related
Our shoes are made with high-quality materials such as leather, suede, canvas, and synthetic fibers.
Yes, we offer a wide range of sizes and widths to accommodate all foot types.
Unfortunately, we only offer the colors and styles that are currently listed on our website. However, we update our inventory regularly, so please check back often to see our latest offerings.
Shipping and delivery
We typically process and ship orders within 1-2 business days of receiving them.
Shipping rates vary depending on the destination and the weight of the package. You can view shipping costs at checkout before completing your order.
Yes, we offer expedited shipping options at an additional cost. You can select your preferred shipping method at checkout.
Return and exchange
We offer a full refund or exchange within 30 days of purchase. The item must be in its original condition and packaging for us to accept the return.
Yes, we offer free return shipping for all orders within the United States. For international orders, the customer is responsible for the cost of return shipping.
Once we receive your returned item, we will process your refund or exchange within 1-2 business days.
Payment and security
We accept all major credit cards, including Visa, Mastercard, Discover, and American Express. We also accept payment through PayPal.
Yes, our website uses industry-standard encryption to protect your personal and payment information.
No, we do not store any customer payment information on our website. All transactions are securely processed through our payment gateway.